privacy policy

Privacy Policy Effective Date: 12/31/2025

‍This Privacy Notice describes how The Bear & The Rat: Cool Treats for Dogs (“we,” “us,” or “our”) collects, uses, shares, and protects information when you visit or interact with www.thebearandtherat.com (the “Website”) or otherwise engage with us.We value your trust and are committed to transparency.

‍Information We CollectInformation You Provide to Us
‍We may collect personal information that you voluntarily provide when you:
* make a purchase
* create an account
* subscribe to emails or SMS
* contact customer support
* complete a form
* participate in promotions

This may include:
* name
* email
* address
* billing and shipping address
* phone number
* order details
* communications you send to us
We do not sell your personal information.

‍Information Collected Automatically
‍When you use our Website, we may automatically collect certain information through cookies, pixels, analytics tools, and similar technologies, including: IP address device typebrowser typepages viewed and actions takenreferring URLsdate and time of visitWe use this information to operate, improve, secure, and personalize our Website.

‍Pixels, Analytics, and Advertising Technologies
‍We use third-party technologies to help us understand how visitors use our Website, improve performance, and deliver relevant advertising. These may include Google Analytics 4, Meta Pixel (Facebook and Instagram), TikTok Pixel, Klaviyo analytics, and similar tools (“Analytics and Advertising Tools”).

These tools may collect or receive information about your device and browsing activity when you interact with our Website, including pages visited, actions taken, purchase activity, IP address, device identifiers, approximate location, and technical information about your browser and operating system. This information is used to measure performance, improve our Website and services, enhance your experience, and provide advertising and content that may be more relevant to you.

Some of these tools are operated by third-party service providers acting on our behalf. These providers may have access to the information collected solely for the purpose of providing services to us and are not permitted to use it for their own independent purposes.

You can manage your browser settings to block cookies or alert you when cookies are being used.

You may also learn more or opt out of certain analytics and advertising tools here:
Google Analytics Opt-Out: https://tools.google.com/dlpage/gaoptout
Meta Ad Preferences: https://www.facebook.com/adpreferences
TikTok Data & Ads Controls: https://support.tiktok.com/en/business-and-creator/ads-and-data
Network Advertising Initiative: https://optout.networkadvertising.org/

‍Where required by law, we will provide notice of these practices and honor applicable choices and preferences.

‍Notice of Website Interaction Technology
‍We may use analytics tools, advertising pixels, and website interaction technologies that collect information about how you use and interact with our Website. These technologies help operate our Website, improve user experience, support customer service, enhance security, and measure marketing effectiveness. By continuing to use our Website after receiving notice of these practices, you consent to this collection in accordance with this Privacy Policy.

‍How We Use Your Information
‍We may use your information to:
* process and fulfill orders
* provide customer support
* communicate about products, updates, and promotions
* improve and customize the Website
* prevent fraud and enhance security
* comply with legal obligations
We do not sell your personal information.

‍Sharing of Information
‍We may share information with:
* service providers (payment processors, shipping partners, analytics providers, marketing tools, customer support platforms)
* government authorities when required by law
* other parties with your consent
Service providers are not permitted to use your information for their own independent purposes.

‍Third-Party Links
‍Our Website may contain links to third-party websites, plug-ins, or applications. We do not control these websites and are not responsible for their privacy policies or practices. We recommend reviewing their privacy notices.

‍California Privacy Notice
‍If you are a California resident, you may have certain rights under California law, including the right to:
* know what personal information we collect and how we use it
* request access to your personal information
* request deletion of your personal information
* opt out of certain data sharing
You may exercise these rights by contacting us using the information below.

We do not knowingly record telephone conversations; however, interactions with our Website, including chat communications and browsing interactions, may be captured as described in this Privacy Policy.

‍Your Choices
‍You can:
* opt out of marketing emails at any time using the unsubscribe link
* request access, correction, or deletion of your information
* manage cookies through your browser settings or applicable preference tools

‍Security
‍We take reasonable precautions to protect your information online and offline. Only authorized personnel have access to personal information when necessary to perform their job duties.

‍Children’s Privacy
‍Our Website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

‍Changes to This Privacy Policy
‍We may update this Privacy Policy from time to time. Updates will be posted here with a revised Effective Date.

‍Contact UsIf you have questions or concerns about this Privacy Policy, please contact us:Email: info@thebearandtherat.com
‍
Phone: 888-528-0094

‍© 2026 The Bear & The Rat: Cool Treats for Dogs